Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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5501 Someone from VIC thinks vodafone is 1 at 27 Dec 2010 10:33:03 PM
I've been with Vodafone nearly 10 years and always happy untill last few years. We went on a plan 3 months ago with my husband and ever since then, all calls were constantly droppong out and you couldnt hear the other person. i spent most my time walking around trying to get reception, we live in melbourne not in the country. Worst off all internet was so slow and past 4 days i've had no internet at all. we mainly got it as we have no internet in our new place and so we can do internet banling ect now i cant even pay bills... Constant errors appear and no internet coverage. my parents are really frustrated with the calls as well... We know a number of people who have had enough and i dont even wanna call customer service- its 2 hours waiting time plus transfered to the right dept and more waiting and in the end all i get is their having some dificulties and will be fixed soon... All load of crap- Most annoying LARA - half the time i have to call back cause she cant put me through the right people...