26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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5517 Someone from QLD thinks vodafone is waste of time might as well be on dialup at 27 Dec 2010 10:40:23 PM
I have a pocket wifi modem which I have had for about two months, worked ok in Adelaide but absolute crap in Cairns. It says I am connected to the internet but I am unable to get on. What a joke!!! Have been able to reach customer service and they told me to take it to a Vodafone shop and see if I can get connection at the shop. Well of course it works there its in the CBD! Go outside of the CBD and it's just useless. The rare times that I manage to get a connection it's that slow and eventually will just hang there and drop out. I have 5 gig sitting there which I can't use. To my displeasure I have had to go to Bigpond to get the internet as we don't have access to a phone line. Come on Vodafone get your act together.