Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
5525 Someone from SA thinks vodafone is very bad at 27 Dec 2010 10:44:54 PM
called Vodafone to find out what was happening with my phone (being delivered).
I called support after waiting an hour i finally i got to someone, i asked them if they knew the status of my phone, they kept asking if i wanted to cancel my contract i said i wanna complain they put me on hold and i never got off disconnected.
I then tried to send an email to complain but they wanted my phone number for the inquire (phone number that i was waiting to recieve).
Called to complain again about the fact that i couldn't complain and i got disconnected
phone finally arrived and i couldn't b bothered anymore
I called support after waiting an hour i finally i got to someone, i asked them if they knew the status of my phone, they kept asking if i wanted to cancel my contract i said i wanna complain they put me on hold and i never got off disconnected.
I then tried to send an email to complain but they wanted my phone number for the inquire (phone number that i was waiting to recieve).
Called to complain again about the fact that i couldn't complain and i got disconnected
phone finally arrived and i couldn't b bothered anymore