Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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5589 Someone from WA thinks vodafone is Very Very Bad at 27 Dec 2010 11:15:45 PM
Seeing how Three uses vodafones equipment and the recent merger, i would think Three would also be included under vodafail. Put it simply the suburb i live in the connection is never stable, and the constant fluxuations will cause calls to drop when using dual band. Because of that, the past 2-3 years, i've had to leave it on GSM, which even then will still have drop outs and cut out my voice during calls.
My Girlfriend who lives a few kms away uses the prepaid broadband internet and is closer to a network tower. However no matter what, there will be days where she cant get online at all as the modem wont connect, other times it will be as slow as hell and other days it runs fine. This is all within what vodafone/three have regarded as pretty strong signal zones
My Girlfriend who lives a few kms away uses the prepaid broadband internet and is closer to a network tower. However no matter what, there will be days where she cant get online at all as the modem wont connect, other times it will be as slow as hell and other days it runs fine. This is all within what vodafone/three have regarded as pretty strong signal zones