Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
5594 Someone from WA thinks vodafone is they r useless at 27 Dec 2010 11:21:43 PM
I signed up for a mobile broardband with voda and, have had nothing but dramas with this so called service since. I signed up in july/aug 2010. I have had nothing but data issues drop outs and quite often cant even get any reception.
I also asked them to send me a paper bill 6 times and i never got one untill six months latter, being on a dissabillity pension you can emagine my shock when I finnally got my bill after 5 months of constant calls to those pricks half of which cant even speak english. quite often they would hang up on me so I would ring back only for them to hang up on me again.
I want to know what they intend to do about their fuckups, as far as I am concerened this company that boasts about quality service etc should be shut down, they are a rip off and are only interested in filling there pockets and use bully tactics when the are the ones that aren't doing their jobs right. It is time for all of us to stand up to the dogs and refuse to pay the bills, if we all did this they might get off their fat asses and fix the problems.
Do they have the right to charge us for data downloads that never finnish due to a drop out, the pricks have done this to me and would not be surprised if it has happened to you.
I refuse to pay the bill due to unsatisfactory service, no doubt the will take me to court for the money, and as far as i am concerened bring it on tampon.
IT IS ABOUT TIME WE STOOD UP TO THESE IDIOTS.
I also asked them to send me a paper bill 6 times and i never got one untill six months latter, being on a dissabillity pension you can emagine my shock when I finnally got my bill after 5 months of constant calls to those pricks half of which cant even speak english. quite often they would hang up on me so I would ring back only for them to hang up on me again.
I want to know what they intend to do about their fuckups, as far as I am concerened this company that boasts about quality service etc should be shut down, they are a rip off and are only interested in filling there pockets and use bully tactics when the are the ones that aren't doing their jobs right. It is time for all of us to stand up to the dogs and refuse to pay the bills, if we all did this they might get off their fat asses and fix the problems.
Do they have the right to charge us for data downloads that never finnish due to a drop out, the pricks have done this to me and would not be surprised if it has happened to you.
I refuse to pay the bill due to unsatisfactory service, no doubt the will take me to court for the money, and as far as i am concerened bring it on tampon.
IT IS ABOUT TIME WE STOOD UP TO THESE IDIOTS.
28 Dec 2010 12:39:51 AM: rip offs? im assuming you did abit of research befor you decided to get a broad band so you would of shop around for the best your pension money can get and it seemed like vodafone was the best and cheapest for your money . so harden up and stop bitching or you will need the tampon
28 Dec 2010 12:49:16 AM: thats not very nice!! seems to me your defending them as per your other comments. vodafone sux and they should have to right these wrongs