Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
5624 Someone from VIC thinks vodafone is pathetic at 27 Dec 2010 11:54:06 PM
Paying so much money every with many times not being able to hear what is someone is saying to me on the other line, or me keep calling back, or no reception.
Purchased a brand new Nokia from Vodaphone 3-4 months ago -after giving my old phone which was vodaphone again thinking its the phone that had the problem. Same problems. NOT JUST ME WITH THE NEW VODAFONE BUT MY HUSBAND AND MY DAUGHTER - HUNDREDS WE PAY EVERY MONTH. Thank goodness for this site but i doubt anyone will listen - talking to ourselves as usual - I guess is better than having to wait for someone to answer the Vodafone customer customer service with the average waiting time we experienced is no less than 25 minutes. At least we know now its not our phones that have the problem and we can now change provider.
VERY DISAPPOINTED and Extremely angry - the least they could do is answer the phone and tell everyone they have issues - rather than have everyone suffer and pay.
Purchased a brand new Nokia from Vodaphone 3-4 months ago -after giving my old phone which was vodaphone again thinking its the phone that had the problem. Same problems. NOT JUST ME WITH THE NEW VODAFONE BUT MY HUSBAND AND MY DAUGHTER - HUNDREDS WE PAY EVERY MONTH. Thank goodness for this site but i doubt anyone will listen - talking to ourselves as usual - I guess is better than having to wait for someone to answer the Vodafone customer customer service with the average waiting time we experienced is no less than 25 minutes. At least we know now its not our phones that have the problem and we can now change provider.
VERY DISAPPOINTED and Extremely angry - the least they could do is answer the phone and tell everyone they have issues - rather than have everyone suffer and pay.