Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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5703 Someone from QLD thinks vodafone is so fail I am considering breaking out the old cans-and-string at 28 Dec 2010 01:55:46 AM
Seriously, It seems like this network is actually getting worse! How many new towers have been constructed over the last couple of years? My guess is none, in fact I think they may have knocked a few down. I regularly catch trains and buses, and on my regular journeys (mostly between Brisbane and the gold coast), at least 60% of the trip is completely no reception, 75% is completely no data reception, and 90-95% is zero bars and extremely poor to no data reception.
I can't take it any more. I get zero bars in my own home, in an inner Brisbane suburb. These are not 'intermittent issues being experienced lately' as Vodafone likes to think, the network is just shit, and is not built for modern phones. It needs serious dramatic improvement before I will consider renewing any contracts, and I already feel very mislead and ripped off.
I can't take it any more. I get zero bars in my own home, in an inner Brisbane suburb. These are not 'intermittent issues being experienced lately' as Vodafone likes to think, the network is just shit, and is not built for modern phones. It needs serious dramatic improvement before I will consider renewing any contracts, and I already feel very mislead and ripped off.