26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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5712 Someone from Somewhere else thinks vodafone is Left the network at 28 Dec 2010 02:07:56 AM
Vodaphone customer service is just as useless in NZ, they sold me a mobile phone and the opera browser on it didn't work, despite downloading the program again it still didn't work, having downloaded a few things off their site onto my phone and showing it to the Representative at the shop, they told me to reset the phone, the result was that it deleted everything off my phone, and when I said it didn't work and I lost everything their reply was near enough "sorry we can't help you, we can send it to the factory and it will cost $50 to look at it", not sure what it's like in Aussie. But I have left the network and its high call and data rates, and have never looked back, nothing but money leaches. :D