Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
5713 Someone from VIC thinks vodafone is MEGAFAIL! at 28 Dec 2010 02:10:50 AM
1)Constant drop outs, often running into double digits PER HOUR!! 2)Periods where the phone is "locked out" ie no one can call me (goes straight to voicemail) and I cant call out, despite full reception - I shudder to think what I would do if that occurred during an emergency! 3)Catastrophically delayed relay of voicemail messages, sometimes by as much as 24 hours! 4)Constantly slow or completely ineffectual 3G services. 5)I have lost business, looked unprofessional in front of clients & been extremely inconvenienced by all this. All I get is ineptitude and the infuriatingly ineffectual Lara when I call to complain. What am I paying in excess of $100 a month for? I will leave and NEVER come back once my contract is done, and I am telling every client, associate, friend and family member just how pathetic and woeful Vodafone have become.