Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
5737 Someone from WA thinks vodafone is 100% FAIL BURGER at 28 Dec 2010 03:35:22 AM
vodafone charges me atleast 4 times for every message that i send... after a lot of hassle with their FAILBURGER website I managed to get ONE lot of call dates but every time I try to get anymore it simply download the same time frame again, no matter what time frame I put in (sticking to the date guidleines) it still will not show me anything other than one single section. I'm being completely ripped off not to mention have no access to my OWN call history not to mention the entire vodafone network completely fails all the time and leaves me with noooo service.. then they send a msg saying sorry!? ummmm so they can screw up my entire day because of their service fail and then send a msg saying sorry and we're all peaches... not cool.
28 Dec 2010 03:47:31 AM: same here QLD.... it's all talk and no refund offer or anything like that... their own systems are majorly malfunctioning and they think a simple "we're sorry" is going to cut it. not a chance vodafone. I want to see an apology in the form of $$$$