Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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5764 Someone from SA thinks vodafone is Very poor at 28 Dec 2010 05:01:14 AM
I took a package deal with mobile phone and nett.My phone drops out on the odd occassion but my net just doesn't last long at all when I have logged on. I have poor reception where I live and it is a local suburb of Adelaide. My signal strengh is Zero to one bar abd even after 15 calls in as many weeks I still have no internet that I can rely on. After many calls and promisses of it being fix they then told me there working on the problem. I went and bought an external antenna which at the location I bought it improved my recieption. Got home and it didnt change a thing. After many hours of running between Voda Fone shop and phone calls I still have little to know internet. When I asked about getting out of the plan I was told that because there looking into the problem they wouldnt waver the disconnection fees. So I am in limbo. Just have to keep putting up with the bad service.