Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
5767 Someone from TAS thinks vodafone is EPIC at 28 Dec 2010 05:06:00 AM
I've had a Vodafone prepaid mobile broadband for about five months now.
When I was planning to purchase mobile broadband I was advised to buy the Telstra version as the 3g coverage was superior to its competitors. Having had previous problems with the telstra unit I did some research on the Vodafone unit. I was assured by Vodafone that my address was well within the coverage area and as I live upon a hill that the signal would be fine.
However when I purchased the product and hooked it up I found that there was no signal at all. I have had to move my pc all around the house in order to even find a signal. Once i found a good signal Ive had to set my pc up in the kitchen, where the signal is the strongest, however the problem is that the signal drops out every 5 minutes or so.all day everyday. Max connection time is about 5- 15 min. Also with my prepaid mobile broadband deal im supposed to get 50 free sms, however the sms feature has never worked. Ive uninstalled the program numerous times and reinstalled it. All with no change. If I try to send an sms I get an error msg. The prepaid mobile broadband costs me $30 for 2gb and 50 free sms.
When I was planning to purchase mobile broadband I was advised to buy the Telstra version as the 3g coverage was superior to its competitors. Having had previous problems with the telstra unit I did some research on the Vodafone unit. I was assured by Vodafone that my address was well within the coverage area and as I live upon a hill that the signal would be fine.
However when I purchased the product and hooked it up I found that there was no signal at all. I have had to move my pc all around the house in order to even find a signal. Once i found a good signal Ive had to set my pc up in the kitchen, where the signal is the strongest, however the problem is that the signal drops out every 5 minutes or so.all day everyday. Max connection time is about 5- 15 min. Also with my prepaid mobile broadband deal im supposed to get 50 free sms, however the sms feature has never worked. Ive uninstalled the program numerous times and reinstalled it. All with no change. If I try to send an sms I get an error msg. The prepaid mobile broadband costs me $30 for 2gb and 50 free sms.
28 Dec 2010 08:15:34 AM: yup very similar to what i have experienced - very bad internet