26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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5817 Someone from NSW thinks vodafone is Incredibly at 28 Dec 2010 05:48:36 AM
Almost daily my internet wont work.
I've given up on using my 'smartphone' to browse the internet.
Only sticking to facebook and gmail because it's too much of a struggle to load other things and i frankly don't want to be waiting 5 minutes for the load bar to move a milimetre.
In saying that - it consistently tells me i'm not in a coverage area - even though there's bars of reception and a 3g symble.

Then there's the times when i'll receive no messages at all.
Even though i have FULL reception.

Then later in the day my phone will vibrate non stop and i'll get 5-6 messages all at once. I KNOW they werent all sent at that second.

Stop failing vodafone.

There's also the times i'll have no missed calls.
My phone wont ring.
Again - with reception.
But i'll eventually get a message hours later informing me of a voicemail.