Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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5828 Someone from VIC thinks vodafone is at 28 Dec 2010 05:55:07 AM
Hi All, About a year ago I was having problems with Threes internet service, it was slow and generaly unuseable. I fought and fought with them to get released from contract. After at least 20 phone call and 2 trips to Melbourne they offered me to go across to Vodafone without charge. Oh what a mistake. It has now been a year and so many drop outs and phone calls later, I final have just had enough. The worst part, I study online and had a MAJOR exam, yes you guest it the internet dropped out and I failed that Exam. That was the last straw. I have now been fighting for over 6 months and had so many technical support help calls so that i can just get out of this mess of a company. So many major problems later and I have finaly told them enough is enough. I have now been realeased from contract and have sent there usb stick back. I will not be paying any charges from them, I would love to look at sueing them for the loss of marks in my schooling. My advice, DO NOT GO NEAR THIS COMPANY!