Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
5902 Someone from QLD thinks vodafone is FAIL at 28 Dec 2010 06:29:13 AM
I got a month to month plan with vodafone just to try out the service, for some reason i have never had reception issues what so ever, i have a blackberry however which is only 2G, I think people expect way too much from their phones these days, dead set go back to basics and purchase something more practical! all these wankers out there that want and expect their phones to do so much, they are for calls and txt! not fucking internet and facebook, get a life! REWIND 5 yrs I say!!!
One thing that did shit me however is vodafones billing service, I cancelled that plan months ago and continue to get bills, I had a bill in credit and yet to recieve a cheque for $75
I think vodafone should spend more money on their call centres, network towers, coverage maps rather then V8 supercars, F1 and cricket!
Get your shit together!
One thing that did shit me however is vodafones billing service, I cancelled that plan months ago and continue to get bills, I had a bill in credit and yet to recieve a cheque for $75
I think vodafone should spend more money on their call centres, network towers, coverage maps rather then V8 supercars, F1 and cricket!
Get your shit together!
28 Dec 2010 06:34:40 AM: My issue IS BASICS! Crap reception, or none between rural towns. Constant call dropouts, having to turn off then on the phone to get voda reception and on it goes. All this is capped by call centres which keep you on hold for 20 mins or more, and have operators that barely understand and certainly rarely sympathise with your problems or issues or fix them completely when they do. I'm only on a basic phone, and all I want is reliable coverage and operation. I don't trust vodafail for my kids phones, they all have telstra NextG and frequently have perfect coverage where I have none.
28 Dec 2010 10:46:20 AM: your not an educated person are you? People are only wanting what they have paid for.if you walked into a shop and asked for a milkshake and were handed a glass of water would you pay for it.Wake up to yourself mate