Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
5918 Someone from QLD thinks vodafone is extremely sad at 28 Dec 2010 06:36:53 AM
i have been a vodafone customer since 2000, and just six months ago i received a call for an upgrade to a iphone and a 24months contract, since then the problem started and i wish i didnt.I have call them alot off times to discuss the problem but nothing gets resolve at the end of the calls.
The first two months into my contract i was hit hard with $$$$ and it never stop there, everymonth it goes up.
I signed up for $79. but i get charged more than that, for some crazy recent, i have given up calling them....
Extremly poor reception text sent late and arrives late and i am to scared to use my phone for anything else because i am already paying to much for just using it for text and phone call so if i try to go online and mms how much more will it cost me and i have no idea why and im now locked in with this contract that i got coned into, which im not happy about.
even though i get crap reception i still pay my bill ontime because i am to scared they might put extra $$$$$s ontop of it again.
before i make a call overseas i check my balance to see how much is there and time myself, i feel as if im a victim to myself?
I feel that they are only interested in getting the money every month and dont care what the customer says and or feels?
please so something about it..
The first two months into my contract i was hit hard with $$$$ and it never stop there, everymonth it goes up.
I signed up for $79. but i get charged more than that, for some crazy recent, i have given up calling them....
Extremly poor reception text sent late and arrives late and i am to scared to use my phone for anything else because i am already paying to much for just using it for text and phone call so if i try to go online and mms how much more will it cost me and i have no idea why and im now locked in with this contract that i got coned into, which im not happy about.
even though i get crap reception i still pay my bill ontime because i am to scared they might put extra $$$$$s ontop of it again.
before i make a call overseas i check my balance to see how much is there and time myself, i feel as if im a victim to myself?
I feel that they are only interested in getting the money every month and dont care what the customer says and or feels?
please so something about it..