Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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5939 Someone from QLD thinks vodafone is extreme at 28 Dec 2010 06:48:25 AM
Signed up to a good deal on a 24 month contract. Was promised great reception at Hervey Bay QLD (populated tourist area) Dropped calls bad reception in 90% of Hervey Bay. Phone squealing in my ear with error. Phone disconnects all the time. Impossible to get through to customer service. Bad phone and the short of it is. I am tied into a 24 month plan I can't even use my phone at all. Most the time it wont even let me send a text from an area I was promised good reception. I defiantly checked the reception on there website before entering into the contract.
28 Dec 2010 06:51:16 AM: Also I got a vodem stick and that was an absolute waste of time. I have changed to Optus and counted my losses with that months 8GB of data with vodafone I cant use. Optus is mint. Gutted I didnt go with them for everything.