I completely and utterly loathe the service of Vodafone but was attracted by the great prices..... BAD move. I have had numerous issues with this poor exceuse for a telecommunications company for years with signals dropping out, internet not working, phones being disconnected etc. The latest was outrageous and it has had a significant impact on my business. I had noticed that some of my clients hadn't been replying to my emails which I thought was odd so I rang them. Turns out that they didn't receive any emails at all. I rang Vodafone to find out what on earth was happening....... After numerous hours of hold, being handballed all over the place I spoke to a 'genius' who indicated that due to a technical error some of me emails weren't getting through to their destination.... I asked the gentleman on the other end of the phone how long this had been happening for and he originally dodged the question until I pressure him and he finally said 'Over two months'!!! I then proceeded to ask why customers weren't notified of this and what I was supposed to do to find out which emails were successful. His answer to the first questions was they would have to ring up to find out!! His answer to the second questions was that I should ring up ALL of the people I had spoken to to find out whether they had received the email. That is 2 months worth of emails!!!! Sure I have nothing better to do with my time. They said this problem would be rectified and that I would be notifed when it had. That is now over three months ago and I have still heard nothing... As such I have rerouted my emails so that they don't need to go through Vodafone. I am also refusing to pay any future bills from these idiots. For a telecommunications company they do anything BUT communicate, especially to their customers. I hope their business goes under in Australia.
Congrats to the guy who set this up. I had the same thoughts but was too consumed by rage and didn't want to spend any more of my time on them.