Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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6009 Someone from QLD thinks vodafone is Why i quite working for Vodaphone at 28 Dec 2010 07:24:13 AM
I worked for Vodafone and leant how to deal with all the problems but I had trouble with the ethics they used.They have known that from as long as the company has been operating in Australia they had problems with their communication towers but not let the customer know this, this was brought up regularly at meeting and how to through off the customer. Sad things where Customers who brought the latest phone then moved to a place that telestra and optus had reception but these poor customers where locked into a contract, where they had no reception.Now that Vodafone are 3 have joined forces more problems are going to had. Vodafone and 3 having been the same company more more than 12 months now.I was also Sad by how they forced people not to buy one phone over another ect,, And Insurance which was a con..