Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
6026 Someone from QLD thinks vodafone is MASSIVE FAIL at 28 Dec 2010 07:34:18 AM
OMG I thought It was just me, or my crap computer... I signed up for a Mobile Internet Plan last Easter, chosing Vodaphone because they had the best prices. I was going away for a week and I needed mobile internet to continue to work during that week. I was assured that I would have 3g coverage in the area I was going to in country Victoria, in a rural city.
This was not the case and after a few days when I finally got some coverage it was so slow I gave up and used a dial up internet.
But hey it was just a week, I would be back in Brisbane soon and then I figured it would still come in handy.
FAIL. I live in Northgate, close the the Brisbane Airport and only 10km from the Brisbane city center. On the intermittent occasions I do get reception it is only 1 bar and it is often just 2g network which is slower than a dial up connection.
I still have a few months left on the contract, I didn't think there was anything I could do and it's only a $30 a month plan. I had a small moment of victory when I went into the shop I bought it from to complain and told every customer in that store that the reception is horrible so don't do it :D
It makes me happy to find this site
Thank you and good luck with the class action to those involved.
This was not the case and after a few days when I finally got some coverage it was so slow I gave up and used a dial up internet.
But hey it was just a week, I would be back in Brisbane soon and then I figured it would still come in handy.
FAIL. I live in Northgate, close the the Brisbane Airport and only 10km from the Brisbane city center. On the intermittent occasions I do get reception it is only 1 bar and it is often just 2g network which is slower than a dial up connection.
I still have a few months left on the contract, I didn't think there was anything I could do and it's only a $30 a month plan. I had a small moment of victory when I went into the shop I bought it from to complain and told every customer in that store that the reception is horrible so don't do it :D
It makes me happy to find this site
Thank you and good luck with the class action to those involved.