26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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6111 Someone from TAS thinks vodafone is stupidly fail at 28 Dec 2010 08:09:55 AM
yeah 2 things here - not only the constant drop outs but on christmas eve when the service went completly bung up - i was in a minor car accident and need to call my spouse but couldn't - very distressing not being able to get help!

and their mobile internet is a SHAM! - i was smart ... i checked the coverage maps before i brought the device and where my house is its definatley in the 3g coverage area casue i have a damn antenna 0.5km away on the hill behind me, you can even see it from my window - but i could barley ever get a 3g signal and if i did it was terribly unreliable making me have to get on their 'EDGE' network wich is slower then dialup speeds - after numerous complaints they said the area i was in was a known black spot even though the advertise it as 3G coverage and pretty much told me id have to go with someone else - so i went with telstra - no problems now!