Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
6130 Someone from QLD thinks vodafone is Criminal! at 28 Dec 2010 08:20:44 AM
I have been with Vodafone for approx. 6 months living in Sydney, the reception wasn't great and there where a lot of dropped calls. It was frustrating but bearable. I have now moved to Woody Point in QLD and the reception is beyond ridiculous!! NOTE THAT WOODY POINT IS NOT IN THE COUNTRY OR WHOOP WHOOP.... IT IS IN REDCLIFFE 30KM NORTH OF THE BRISBANE CBD IN A VERY BUILT UP AREA.
I have a problem with about 80% to 90% of calls. If I am lucky enough for a call to connect the reception frequently dropps out and I need to confirm what has been said.
Ofter my phone will show me 2-4 bars but when I try and call the phone simply won't connect AT ALL!! I then need to put the phone into flight mode, then back so it re-connects to the network and then it will connect.. but not always.
Often the phone shows as being connected to the network but no calls and sms come through. Callers go straight to voicemail.
At times SMS's won't send and I have to retry about 3-6 times for successful transmission.
I need my phone for business and this low level of service is just not acceptable. In my apartment the phone is barely usable.
FUNNY THOUGH I ALSO HAVE A VODAFONE MOBILE INTERNET STICK AND IT WORKS FINE!!???!!!! NOT A NETWORK ISSUE???????????????? DATA WORKS BUT VOICE DOESNT!!!!!!???????????? PLEASE EXPLAIN!!!
I have a problem with about 80% to 90% of calls. If I am lucky enough for a call to connect the reception frequently dropps out and I need to confirm what has been said.
Ofter my phone will show me 2-4 bars but when I try and call the phone simply won't connect AT ALL!! I then need to put the phone into flight mode, then back so it re-connects to the network and then it will connect.. but not always.
Often the phone shows as being connected to the network but no calls and sms come through. Callers go straight to voicemail.
At times SMS's won't send and I have to retry about 3-6 times for successful transmission.
I need my phone for business and this low level of service is just not acceptable. In my apartment the phone is barely usable.
FUNNY THOUGH I ALSO HAVE A VODAFONE MOBILE INTERNET STICK AND IT WORKS FINE!!???!!!! NOT A NETWORK ISSUE???????????????? DATA WORKS BUT VOICE DOESNT!!!!!!???????????? PLEASE EXPLAIN!!!
28 Dec 2010 09:19:14 AM: Dude - sorry to tell you but Redcliffe is lucky to have electricity. I'd support the Governor of Queensland calling out the Army Reserve so we can fence Redcliffe off from the rest of Australia. Maybe we could get the Navy to drag it out to sea?