Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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6142 Someone from SA thinks vodafone is VERY BAD at 28 Dec 2010 08:26:35 AM
I cannot take calls from my house at all as they always drop out, my friends don't ring me on my moblie anymore as they know it drops out. I always have to ring them back from my home phone. But to make it worse I got a phone whilst in NZ and it has international roaming through Telstra and it has full reception at my home. The phone also drops out in the city and I nearly missed a job interview because of this, do they do this so people call back and have to leave a message so we all have to get our messages, as they get money for this. When my son tells me what is wrong with your phone as it always drops out, well only another 18mths left on contract and I will be seeing how much to pay out as this phone is costing me..