Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
6183 Someone from NSW thinks vodafone is cronick fail at 28 Dec 2010 08:49:19 AM
a few months back i decided to upgrade my mobile broadband and went out and bought vodafone (was previously using 3). i used vodafone before and had no problems, so i did the usual, checked the coverage area and according to that i had perfect coverage, but couldnt log in to even register let alone get online. so i contacted vodafone and suprise suprise they didnt believe me so they registered me over the phone. continual problems so i went into one of the vodafone shops and guess what... i get told that networks will be disrupted during the combining of the vodafone and 3 networks, ok they claimed its only meant to be temporary and only during office hours. so i returned back to using my 3 mobile broadband, now since the towers and networks have been combined, i have more problems then before. My net drops out on average every 5 minutes and what's worse between the hours of 5pm -7pm daily, i cant make phone calls, my phone shows full signal yet it tells me "no network coverage". now i use prepaid and cant get any compensation for my problems, so i hope you guys get everything back and more.