Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
6193 Someone from VIC thinks vodafone is Getting Worse at 28 Dec 2010 08:56:28 AM
Hi, I've been with Vodafone for over 10 years. I have always been quite happy with them until the last 3 years. Generally their support has been good but i increasingly seem to come across certain support staff that think they have a license to to be rude or dismiss my issues without even listening. This has been a recent thing.
NOW!! The network is total crap. It took me 30 mins to log into my bank (nab) and do a fund transfer last night. Remarkably i was in the city which made it more frustrating. I've always accepted that Vodafone don't get coverage in certain areas. As it only affected me a few times (one example Dalesford) i haven't been too concerned about it.
FOR ME THE HUGE ISSUES IS THE FACT THAT DATA IS VERY SLOW AND CAN HANG! IT'S FRUSTRATING TO USE AND THEY KEEP BLAMING MY IPHONE 3GS WHEN I CALL THEM WHICH IS CLEARLY NOT THE CASE. I'M NOW INFRURIATED BY THEM.
SECONDLY, SINCE OWNING THE IPHONE MY RECEPTION HAS BECOME WORSE. IT IS RARE THAT I HAVE FULL BARS IN THE CENTRE OF MELBOURNE.
AFTER 10 YEARS I'M STARTING TO GET FED UP WITH THESE GUYS.
NOW!! The network is total crap. It took me 30 mins to log into my bank (nab) and do a fund transfer last night. Remarkably i was in the city which made it more frustrating. I've always accepted that Vodafone don't get coverage in certain areas. As it only affected me a few times (one example Dalesford) i haven't been too concerned about it.
FOR ME THE HUGE ISSUES IS THE FACT THAT DATA IS VERY SLOW AND CAN HANG! IT'S FRUSTRATING TO USE AND THEY KEEP BLAMING MY IPHONE 3GS WHEN I CALL THEM WHICH IS CLEARLY NOT THE CASE. I'M NOW INFRURIATED BY THEM.
SECONDLY, SINCE OWNING THE IPHONE MY RECEPTION HAS BECOME WORSE. IT IS RARE THAT I HAVE FULL BARS IN THE CENTRE OF MELBOURNE.
AFTER 10 YEARS I'M STARTING TO GET FED UP WITH THESE GUYS.