Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
6200 Someone from ACT thinks vodafone is EPIC Failure at 28 Dec 2010 08:59:00 AM
We have two phones with VodaFAIL and your can't rely on getting a phone call or message as the call is diverted straight to voicemail (even with full signal strenght).
Having a new baby that is starting child care is a concern as we can't be guaranteed to get the call incase of an emergency.
Vodafail Support intructs to reset the network connection every time, but this doesn't last long before the phone is in operatable. Data access is a hit and miss. The only way we have found to get coverage is to make a call from the handset. Unfortunately this dosen't work if someone wants to call my phone as it diverts to voicemail. Shame VodaFAIL,Shame.
What have we paid for, not this I can assure you, Will Vodafail break handset contracts so customers can go to a supplier that can deliver???.
Having a new baby that is starting child care is a concern as we can't be guaranteed to get the call incase of an emergency.
Vodafail Support intructs to reset the network connection every time, but this doesn't last long before the phone is in operatable. Data access is a hit and miss. The only way we have found to get coverage is to make a call from the handset. Unfortunately this dosen't work if someone wants to call my phone as it diverts to voicemail. Shame VodaFAIL,Shame.
What have we paid for, not this I can assure you, Will Vodafail break handset contracts so customers can go to a supplier that can deliver???.