have never seen such a poor network as Vodafon- their voice & data services simply do not work. I signing a Vodafone contract six months ago. I have not been able to cancel my Optus or Telstra home phone plan, as the Vodafone network is not reliable enough to rely on. It is humiliating when calls to clients/friends drop out, or I dont get their calls/messages as your network is failing. I use my Optus phone for business and my Vodafone service for personal and other non-essential services. Using Vodafone, I have had many reliability and performance issues. These include over 100 voice drop outs, poor quality voice calls, unable to connect, poor data performance, data drop outs, unable to fine network etc, As it stands, I need to carry two phone (the reliable Optus one and the dodgy Vodafone one). I believe that Vodafone is in breach of contract as they are not providing the service I signed up for. At no time over the last six month have they provided a network that is fit for purpose or that meets the reliability I would expect of a major carrier. Their system for managing customer service is a joke. Their poorly trained service desk tells me it is a user issue - I am an IT architect of 25 year experience, ex military telecomms engineer and a IT Masters. They have no system for problem, incident, change controls or service level management. How can Govt allow them to market/sell a service that does not work?