Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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6219 Someone from NSW thinks vodafone is WTF? at 28 Dec 2010 09:07:31 AM
Like many others, I have serious reception issues, to the point where I can be sitting on my lounge, have my mobile sitting on my left, and I have reception, but if I put my phone down on my right, I have no reception. Its a distance of less than 2 feet!! I have had txt messages try and send for nearly a day, before I give up and delete them. Some days phone calls will come in, other days people trying to ring me cant get thru, all of this in my home. It all depends where my phone is in my house. Sometimes it can be as little as: is my phone on sitting on the seat of the lounge or is it sitting on the back of the lounge which decides if Im going to have reception. At work the distance between having reception or not can involve walking 3 steps and waving my phone around until it picks up a signal :( I'm in Albury. Vodafone, you suck!