Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
6224 Someone from ACT thinks vodafone is Very at 28 Dec 2010 09:09:40 AM
Originally had a vodafone contract about 4 years ago, but changed to another carrier as they had poor reception in the Bungendore area (a small semi-rural village abut 1/2 an hour from Canberra). May 2009 resigned with Vodafone because the store advised me that full coverage is now available in the area. Very quickly realised that the coverage was not as great as promised.
Conacted the store who advised me o contact the customer service department. Vodafone refused to believe that the coverage was a problem, they said they would test the tower and my phone. They wanted me to put my sim card in another phone - which I had done and it showd that ht ecoverage was the problem and not the sim card. I haven't heard any more.
I am still paying ffor a contract that I have not used since 2009 (and connot use).
Conacted the store who advised me o contact the customer service department. Vodafone refused to believe that the coverage was a problem, they said they would test the tower and my phone. They wanted me to put my sim card in another phone - which I had done and it showd that ht ecoverage was the problem and not the sim card. I haven't heard any more.
I am still paying ffor a contract that I have not used since 2009 (and connot use).