Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
6245 Someone from TAS thinks vodafone is terrible at 28 Dec 2010 09:22:34 AM
Been with Vodafone for 3 years, can't get reception inside my own house, most friends houses around central Hobart also. Also cannot get reception in a lot of places inside the Royal Hobart Hospital or the Launceston General Hospital where a lot of people require good phone reception. They also charge exuberant call rates and fail to respond to complaints. I will certainly not be rejoining them and advising all others not to also.
28 Dec 2010 12:37:07 PM: I thought you were meant to turn your phone off inside a hospital?
28 Dec 2010 04:41:26 PM: What if you work there? I work at the Royal and since my phone does not work in most of the building, I ended up getting a pager as well.
28 Dec 2010 06:26:28 PM: That's unusual, normally if your employer requires you to have a phone they provide it, so one would think they would provide you with a work phone that works !!!!
28 Dec 2010 08:32:16 PM: I have worked (construction projects) at the RHH and always had drummed into me how important it was to have my phone turned off. When I dd have it on I had no dramas in reception, even with Vodafone - only down in the tunnels and in the loading dock/mortuary areas.