Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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6252 Someone from NSW thinks vodafone is at 28 Dec 2010 09:26:19 AM
I recently signed up for a plan.. If i knew the reception and dropped calls would be this bad i would have never signed up to vodafail.. Afer waititng on hold for over 1 hr, i sent a couple of emails letting them know they have over charged me and only got a response back when i sent my final email letting them know i am thinking of changing providers. There response was that the bill was correct. Stupid me i paid the bill not wanting to get a bad credit rating from one little incident. I want what i pay for and that is SIMPLY: to make a call without having to call back after 2 mins because the line dropped out or even better to be able to make the inital call and it connects straight away and not tell me that the call has FAILED. We are NOT living in a third world country.