Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
6351 Someone from NSW thinks vodafone is Worst Phone Company at 28 Dec 2010 10:13:28 AM
I've been with Vodafone for years and it only gets worse as times goes on. I live in the Southern Highlands in NSW and many numerous times that I've lost count Vodafone has gone dead in the area. No service at all anywhere you go. Sometimes it lasts a few hours to a day or so. A few times all we have waited a few days with no service at all.
What is the point in having a mobile phone if you're not going to get service in your Home area and it drops out for days? I'm trying to run a small business and I lose business because of Vodafone. It also doesn't help if their is an Emergency and I need help and I can't call anybody. The service is terrible all in all even when it does work. I'll be talking to my girlfriend who is also with Vodafone and her service will completely drop out.
My girlfriend is also having Data Issues. We're both on Prepaid on the 49 cap where we apparently get 3 gig. Well her usage is never used it costs her money to go on and her usage stays at 3 gig.
All in all the only reason we both have stayed with Vodafone over the years is to be able to call each other free. Soon we will both be changing to Optus when she can afford to go on a plan.
What is the point in having a mobile phone if you're not going to get service in your Home area and it drops out for days? I'm trying to run a small business and I lose business because of Vodafone. It also doesn't help if their is an Emergency and I need help and I can't call anybody. The service is terrible all in all even when it does work. I'll be talking to my girlfriend who is also with Vodafone and her service will completely drop out.
My girlfriend is also having Data Issues. We're both on Prepaid on the 49 cap where we apparently get 3 gig. Well her usage is never used it costs her money to go on and her usage stays at 3 gig.
All in all the only reason we both have stayed with Vodafone over the years is to be able to call each other free. Soon we will both be changing to Optus when she can afford to go on a plan.