Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
6368 Someone from SA thinks vodafone is call drop outs and delay in Text Messages, plus delay on emails to mobile at 28 Dec 2010 10:31:47 AM
I am in Adel city area, we have 4 mobiles on our plan, the delay in receiving Text Messages in these tec advanced days is just unbelieveable, because we don't get a reply to our Text Messages or emails, we are forced to make a call, we get charged for both. The delay in rec'ding and sending emails to and from a mobile, I am sure that sending a Memo/letter by Australia Post could be faster.
Another problem that I have spoken to Vodafone about over years, is that sometimes I have monthly periods that I travel to NZ, and delays in rec'ding Text & emails, and the call drop-outs to my Mobile is that bad that I now have purchased a cheap Mobile in NZ to make calls and have to arrange with a Customers for emails to be sent to me. I have suggested to Vodafone Aussie that they talk to Vodafone NZ about arrange a cheaper prices for Vodafone Customers on both sides of the Ditch, but that idea seems to hard, the costs between the 2 countries with a ditch in between is just out of this world, A very upset Vodafone customer since 1998
Another problem that I have spoken to Vodafone about over years, is that sometimes I have monthly periods that I travel to NZ, and delays in rec'ding Text & emails, and the call drop-outs to my Mobile is that bad that I now have purchased a cheap Mobile in NZ to make calls and have to arrange with a Customers for emails to be sent to me. I have suggested to Vodafone Aussie that they talk to Vodafone NZ about arrange a cheaper prices for Vodafone Customers on both sides of the Ditch, but that idea seems to hard, the costs between the 2 countries with a ditch in between is just out of this world, A very upset Vodafone customer since 1998