Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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6377 Someone from WA thinks vodafone is MEGA FAIL at 28 Dec 2010 10:39:21 AM
-drop-outs every few minutes whilst on calls.
-inability of callers to leave messages on message bank.
-incoming calls have been lost and not recorded as missed calls.
-low battery life.
I've had this phone for only a month or so. During the Christmas period i have missed out on important reunions with family members. I am frustrated by the constant dropping out of reception during phonecalls. This is absolutely not acceptable and i'd rather not be paying a monthly fee for such a poor service.
-inability of callers to leave messages on message bank.
-incoming calls have been lost and not recorded as missed calls.
-low battery life.
I've had this phone for only a month or so. During the Christmas period i have missed out on important reunions with family members. I am frustrated by the constant dropping out of reception during phonecalls. This is absolutely not acceptable and i'd rather not be paying a monthly fee for such a poor service.
28 Dec 2010 01:06:59 PM: you must be using an iphone huh?