Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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6475 Someone from QLD thinks vodafone is very at 28 Dec 2010 11:57:43 AM
on two occasions i have paid for the 29 dollar flexi cap & both times the credit has been faulty, when i've called customer care the indian told me i have been sold used credit, on both occasions i have watched the reciept being printed directly from the machine. wtf
28 Dec 2010 12:25:59 PM: I am sorry to hear but am glad to hear I'm not the only one - that's actually happened to me - and both times I'd bought the vouchers from a 7Eleven..the ones I've bought from Coles / Woolies have always worked fine. Rashad from Vodaphone actually had the hide to say "7Eleven have been known to give people used vouchers"...how rude is that!!!