Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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6504 Someone from QLD thinks vodafone is a technological crime at 28 Dec 2010 12:23:08 PM
I live in the Brisbane CBD. Although most times I get okay coverage with only a couple dropouts a week and the odd voice distortion, the 3G is painful. I can be using 3G, not move the phone, and it just stops. I can see my device is trying to upload, but nothing back. Then 5-180 seconds later, it works again.
It's especially bad when using GPS applications that require 3G to download maps or other geographical data. I can leave my apartment and drive for up to 7 minutes until a Google Map starts downloading and the GPS can start working with it. But it will constantly drop out while driving (literally every km or so) so the GPS constantly needs to halt and I need to pull over and wait.
Then of course, I can get GTalk and email messages several hours late, causing me to miss meetings, lunches, and just other things that generally require my attention and response to happen.
I love using Wi-Fi, "Oh thank god. Working internet..." I only wish I could say I was exaggerating :(
It's especially bad when using GPS applications that require 3G to download maps or other geographical data. I can leave my apartment and drive for up to 7 minutes until a Google Map starts downloading and the GPS can start working with it. But it will constantly drop out while driving (literally every km or so) so the GPS constantly needs to halt and I need to pull over and wait.
Then of course, I can get GTalk and email messages several hours late, causing me to miss meetings, lunches, and just other things that generally require my attention and response to happen.
I love using Wi-Fi, "Oh thank god. Working internet..." I only wish I could say I was exaggerating :(