Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
6627 Someone from QLD thinks vodafone is Extremely Fail at 28 Dec 2010 02:12:36 PM
I used to be signed up with a plan. They over charged me every month and in one week I had enough so I paid over $600 in one week because the were telling me I was late on my payments. I paid my bill at the post office and it didn't go through to them till two days later which is not my problem.
They then sent my account to a debt collection agency which were very rude and I had to pay them an excess of $2000 just to pay the contract out which gave me a bad credit rating at the time.
Vodafone is unacceptable. My pre-paid account cuts out all the time during phone calls and I never have reception, I actually have to turn my phone off and on just to get reception.
Also when trying to contact Vodafone about my plan and bills I got transferred about 15 times and not to sound racist in anyway they were all of Indian nationality and did not communicate well at all or help me with my problems.
Bottom line is every chance I get I bad mouth Vodafone as a company and suggest to all my family and friends to not sign up with them. They have gone too far and need to be punished!!!!!
They then sent my account to a debt collection agency which were very rude and I had to pay them an excess of $2000 just to pay the contract out which gave me a bad credit rating at the time.
Vodafone is unacceptable. My pre-paid account cuts out all the time during phone calls and I never have reception, I actually have to turn my phone off and on just to get reception.
Also when trying to contact Vodafone about my plan and bills I got transferred about 15 times and not to sound racist in anyway they were all of Indian nationality and did not communicate well at all or help me with my problems.
Bottom line is every chance I get I bad mouth Vodafone as a company and suggest to all my family and friends to not sign up with them. They have gone too far and need to be punished!!!!!