Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
6651 Someone from NSW thinks vodafone is at 28 Dec 2010 02:43:20 PM
I'm in bondi, after trying to get a call out a week ago with a connection fail message, I had to borrow a friends telstra phone. through all of this my reception and 3G showed service. On borrowing my friends phone, the girl sitting behind us had heard our discussion and said 'are u with vodaphone' I replied 'yes' and she advised her service was also not working, and had been on and off for weeks. I had been having people complain that my phone was always turned off and they were always talking to my voicemail, and also thinking these comments were strange as my phone was always 'on', but it all started to make sense when I would all of a sudden have 8 voicemail messages in my inbox in one hit, from throughout that day. My phone was reading I had service, when in fact I had no service and calls were going directly into voicemail. So moral of the story is that the vodaphone service in bondi is unreliable, even when your phone reads 'service' you may just not had service at all, so check your voicemail regularly (when u have service to actually call into it!)