Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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6657 Someone from NSW thinks vodafone is TOTAL FAIL at 28 Dec 2010 02:47:31 PM
I have just signed up with Vodafone about 1 month ago, i was previously with Optus had no problem with the network, so i thought this is my first contract for me as i am 20 years old this was my first contract, i went on the infinant plan with the HTC Trophy 7, i charged it up used it the next day, but no one could hear me, thankfull i had my Optus phone next to me thinking the people might not know my new voda number, i took the phone back to Vodafone, whom replaced it with another phone, but the problem still continues, the sales rep confirmed to me that Vodafone had network issues for the past 2 months, i have not been using my Voda number, as i am put of, we use our mobiles for socially and for business, as well as emergencies, that is what we sign up for, it makes it so painfull that i had signed up for something that i cannot use, and pay for the next 2 years. I am not giving up, i will make sure that i will be either compansated or out of my contract.