Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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6675 Someone from QLD thinks vodafone is broadband? more like NARROWBAND! at 28 Dec 2010 03:03:04 PM
I ONLY suffer from Vodafone Mobile Broadband failure. Interestingly, I have been comparing new deals and was very close to switching to Vodafone for my mobile phone, glad I didn't. I live in the heart of the Gold Coast and have been with Vodafone Mobile Broadband for nearly 3 years. At first I was pleased with my decision, but then I also had broadband in the home (with another provider) so any drop-outs or poor coverage mostly went unnoticed or didn't occur. Now is a different story. I rely 100% on mobile broadband with Vodafone and I constantly have major difficulty with coverage, speed and software malfunctions. I run a small design business from my home and in these difficult economic times I have had to find economical solutions to my IT structure, so I have elected only mobile broadband as it serves when I am in the office and when I am away from the office. When will be at the stage when we can have home internet, mobile phone internet and mobile internet for your computer neatly tied up in one compact bundle of bills and hardware. If this does exist, PLEASE someone tell me!