Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
6681 Someone from QLD thinks vodafone is BOGUS at 28 Dec 2010 03:08:28 PM
I have been with Voda on & off for years but this contract round they seem to have really dropped their game. Since getting an iPhone 18 months ago my reception just drops out all the time, my 3G connection drops out so I cant access data, voicemail take ages to arrive and sometimes my phone doesnt even ring and I just get a voicemail message, MMS takes ages, etc etc. I recently went to Japan where I used international roaming but was careful not to use my phone much and my bill was still $650!!!!!! However my reception and data speed everywhere in Japan was second to none due to my phone piggy backing with their providers. When I got back I finally decided to get serious and they told me that it could be the phone or sim but they had no defence when I told them about Japan. I asked them to test my area network which came back as 'poor' and they said I could get out of the last 6 months of my contract at no cost, keep my handset and take 2 months with my bills waived to decide. I still left because they just cant provide a decent service and thats what it comes down to.