26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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6695 Someone from QLD thinks vodafone is I now know its not just me... at 28 Dec 2010 03:24:56 PM
I had a blackberry for two weeks and asked vodaphone if i could change they said no. I have been a customer of vodafone for 11 years but hav had latley alot of drop outs. I remember a couple of years ago vodafone was out for over 24 hours. i rang and the blamed optus. I keeped saying im not with optus im with vodafone. anyway the short to it all vodafone has no loyalty to teir customers and im after all these years have 3 months left on contract then im out of here.. I have had enough of no reception and drop outs.......