Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
6711 Someone from SA thinks vodafone is Hopeless Thieves at 28 Dec 2010 03:39:12 PM
both Voda and 3 are full of crap. Until 3 months ago I had really good mobile broadband. Now most days I wait half an hour to download a few emails, some days my download speed is 2kbs and a waste of time trying to upload. Customer service advice is my area is heavy usage area and 3 has no intention to upgrade the network, all upgrades will only be to the Voda network. Do I wish to change to Voda? My answer to them is they have 7 days to fix the service and supply me what I pay for or I go to ACCC and Telecomunications Ombudsman and Consumer Affairs. How about a class action here in South Australia against both 3 and Voda as they are the same company now according to the bills I get.
28 Dec 2010 03:56:47 PM: 3 Mega coverage used to roam to tel$tra Next G when coverage was poor or out of metro, then 3 changed software to favour voda before telstra. Since then there are pockets where the phone is so screwed up it trys for poor voda rather then good tel$tra.If you having probs tell them to cancel the contract or you will got to the TIO ( thanks tio, helped me control the phone companies)