Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
6743 Someone from QLD thinks vodafone is Voda-Me-Out at 28 Dec 2010 04:08:47 PM
Prior to purchasing a vodaphone wireless internet account, they asked for my postcode which I gave them and said that my coverage is very very good.
However when I connect to vodaphones network, I get ONE bar of reception and the download speed is appalling!!
Trying to contact vodaphone helpdesk support is a waste of time. I bought $100 which is 6GB and in one week my access had expired and I finally got a hold
of them on the phone and I sought an explanation as to why my 6GB was gone in
one week - and Vodaphone said to me in a Indian accent 'it must of been something running in the background'..to which I replied 'like What?'.
Realising now that Vodaphone deliberately misrepresented themselves to me upon a quick sale of their product, I am going back to Telstra, at least there connectivity is stable and I get FOUR bars of reception.
I want my money back Vodaphone!
However when I connect to vodaphones network, I get ONE bar of reception and the download speed is appalling!!
Trying to contact vodaphone helpdesk support is a waste of time. I bought $100 which is 6GB and in one week my access had expired and I finally got a hold
of them on the phone and I sought an explanation as to why my 6GB was gone in
one week - and Vodaphone said to me in a Indian accent 'it must of been something running in the background'..to which I replied 'like What?'.
Realising now that Vodaphone deliberately misrepresented themselves to me upon a quick sale of their product, I am going back to Telstra, at least there connectivity is stable and I get FOUR bars of reception.
I want my money back Vodaphone!