Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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6765 Someone from QLD thinks vodafone is bloody useless at 28 Dec 2010 04:28:31 PM
The sales lady constantly called my wife asking her to change provider. My wife relented and asked how Vodaphone can help us, well she stated that they are a lot cheaper than our current provider ( Telstra ) she showed us how much we could save and yes the quote was far far cheaper than what were paying. My wife asked about the coverage as word was that the coverage was poor. The sales rep stated that Vodaphone have installed several new towers and the reception had improved vastly. So we changed to Vodaphone, what a joke, constant drop outs, poor reception and bad service. My wife tried to call her since and to this date is yet to get in touch with her nor has the sales rep returned any calls, where is the so called service?? Both of our business's have suffered due to this and we are both extremely pissed off.