Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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6780 Someone from VIC thinks vodafone is Merger at 28 Dec 2010 04:43:41 PM
I have been on here reading so many ppls stories and the pain they have gone through.
Personally I feel it was a massive mistake for Vodafone to agree to this merger of 3 and Voda. clearly they didnt and still dont have this capacity in place nor there is no structure for there company which has resulted in very upset and angry customers.
I speak as I am a previous employee of VF before the merger and let me tell you, after the merger went through not only customers were being affected as there was no transperency to there existing customers but staff had suffered through this all.
All staff went through a re apply stage and well most ppl were made redundant and when they had to go back in for there feedback sessions alot of ppl were given no reasons as to why they didnt make the cut.
Excuses were made such as "Unfortunatley you have too much happening in your personal life" or that we wish you best of luck!! Really? F#$K OFF!!
I for one am very glad this site has come up as not only on the inside and back end was crap but once and for all all customers and the Australian people can see how this merger clearly should not have happened.
I have many friends on the network along with myself and the amount of drop outs or call failed I get in my house is ridiculous.
Vodafone take back your stores and get rid of 3 you let them enter a merger with a $350 Million debt over there heads.... What were you thinking???
It saddens me to say this but after being a customer for over 12 years with Vodafone I am going to Telstra as this coverage and BS that has been going on for close to 2yrs is absolutely that BullShit!!!
Personally I feel it was a massive mistake for Vodafone to agree to this merger of 3 and Voda. clearly they didnt and still dont have this capacity in place nor there is no structure for there company which has resulted in very upset and angry customers.
I speak as I am a previous employee of VF before the merger and let me tell you, after the merger went through not only customers were being affected as there was no transperency to there existing customers but staff had suffered through this all.
All staff went through a re apply stage and well most ppl were made redundant and when they had to go back in for there feedback sessions alot of ppl were given no reasons as to why they didnt make the cut.
Excuses were made such as "Unfortunatley you have too much happening in your personal life" or that we wish you best of luck!! Really? F#$K OFF!!
I for one am very glad this site has come up as not only on the inside and back end was crap but once and for all all customers and the Australian people can see how this merger clearly should not have happened.
I have many friends on the network along with myself and the amount of drop outs or call failed I get in my house is ridiculous.
Vodafone take back your stores and get rid of 3 you let them enter a merger with a $350 Million debt over there heads.... What were you thinking???
It saddens me to say this but after being a customer for over 12 years with Vodafone I am going to Telstra as this coverage and BS that has been going on for close to 2yrs is absolutely that BullShit!!!