Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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6856 Someone from ACT thinks vodafone is Terrible charges at 28 Dec 2010 04:56:33 PM
I received a bill on 11 Nov,2010,which states that I should pay $90.64 for the wireless internet from 10-Nov to 09 Dec. I paid that bill. Because Vodafone is terrible in its service, I decided to cancelled it on 9 Dec,2010. A few days later, another bill arrived and charge me again. I went to its service station but nobody could explain to me why I have to pay again.The latest bill will be due soon! Shall I pay or not pay?