Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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6865 Someone from SA thinks vodafone is Very bad reception ,poorest of help,waiting for any action takes hours of unnecessary calls at 28 Dec 2010 04:57:24 PM
Having been with vodafone for 11 months the last three complaining just about daily at lack of reception for my own business.Lost call lost income still pauing the lot every month for nothing being fixed.Finally was told on the 11Th Dec that i would be out of my contract and they would send a bag to sent phone back, Phoned on the 13 th was advised bag is sent, phoned on Thurs 17Dec to ask where it was and can I change carriers ,Bag is sent change carriers,changed carriers recieved bag that was sent on 23rd Dec sent on 17 Dec slow boat from INDIA!!!!! and now recieved a bill foir in excess of $1000.00for cancelling contract for a phone that in itself nothing was wrong with but no service to make it work,Loswt $1000' in almost three months ,unreliable ,uncaring TELCO ever