Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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6944 Someone from NSW thinks vodafone is at 28 Dec 2010 05:03:19 PM
After complaining to Vodafone month after month in regards to their mobile data, and I kept on getting the same response I pass this on to our data team and some one will get back to you,they wring you alright 2-3 days later and if you miss the call you dont even know who its from.What absolute rubbish from a supplier who can afford to spend huge amounts of dollars on sponsorship but cant get thier act together with a service they are supposed to be providing.The eventually they got sick of me wringing and told me that i should look at at going with another provider, how about refunding the 2 years of my contract and all the frustrations and phone calls my time is money.the worst thing is they lie to you when you go the stores and tell you will have no problem with reception both with data and phone...Its time to pay vodafone I want all my money back......