Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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6973 Someone from NSW thinks vodafone is Massive fail at 28 Dec 2010 05:05:18 PM
I got a new iPhone 4 with three and since they merged with vodafail at least once a month I have days at I time where all I get when I try to make a call is network coverage lost or if someone calls me the call abruptly drops out then no further calls can be made. I can also not have had my phone ring for the majority of the day and all of a sudden I will get bombarded with missed call notifications and texts from early in the day. I tried numerous times to contact 3 and on the odd occasion that I got through (after being on hold and passed around for far too long) they where of no assistance and also didn't bother to follow up when the call was disconnected due to their crappy coverage. Looks like I'll be paying almost $100 a month for two years for an unreliable service that works intermitatly. Thanks for nothing.